You can withdraw from your online purchase without giving a reason up to and including 14 days after the day you, or a recipient you nominate other than the carrier, receive the last item in your order. If the final day falls on a weekend or public holiday, the period runs until the end of the next working day.
This returns policy covers all our physical products, including magazines, signed books, limited editions, sale items, standard bundles and bookstands.
Let us know at shop@1605collective.com or by post that you wish to withdraw from your purchase. Please include your name, order number and the items you wish to return. A clear notice is sufficient. You do not have to give a reason or wait for our permission.
Send the items back within 14 days of your notice to:
1605 Collective / 1605 Publishers B.V.
Hazenkoog 9
1822 BS Alkmaar
The Netherlands
For a regular return, you pay the direct cost of return shipping. This also applies to the T-Stand and V-Stand XL. You choose suitable packaging and a carrier. We do not charge restocking fees.
Pack the items carefully and keep your proof of postage. Original packaging is not required. You may inspect and assess a product as you would in a shop. You may be held responsible for a reduction in value caused by handling beyond what is necessary to assess the product.
Refunds
We will refund you within 14 days of your withdrawal notice. We may withhold the refund until we receive the items or you provide evidence that you have sent them back, whichever happens first.
If you withdraw from the entire order, we will also refund the original standard delivery charge. An extra charge for a more expensive delivery method is not refunded. If you return only part of your order, we do not refund the original delivery charge.
We use the same payment method you used, unless we expressly agree otherwise. We do not charge refund fees.
Damaged or incorrect items
If your order is damaged or you receive the wrong item, email shop@1605collective.com, preferably with your order number and photographs of the issue.
We will discuss an appropriate solution with you. If a return is needed, we arrange and pay for return transport. Your statutory rights concerning faulty or incorrect items remain available beyond the withdrawal period.
Withdrawing before delivery
You can also notify us of withdrawal before delivery. Email shop@1605collective.com. We will check whether dispatch can still be stopped. If the order has already been processed or is in transit, the parcel may still arrive. Your withdrawal remains valid.
Optional withdrawal form
You may use this form, but you do not have to:
To: 1605 Publishers B.V., Hazenkoog 9, 1822 BS Alkmaar, the Netherlands; shop@1605collective.com.
I/we give notice that I/we withdraw from the purchase of the following items:
- Item(s):
- Ordered on / received on:
- Name:
- Address:
- Order number, if known:
- Date:
- Signature, only if submitted on paper:
Digital gift cards
Have you bought a digital gift card from us online that has not been used? Let us know within 14 days after the day of purchase that you wish to cancel the purchase.
Email shop@1605collective.com with your order number. You do not need to give a reason. Do not send the full gift card code. If the final day falls on a weekend or public holiday, the period runs until the end of the next working day.
We check the purchase and usage, deactivate the gift card and refund the amount paid within 14 days of your notice using the original payment method, unless we expressly agree otherwise.
The refund goes to the original purchaser, not the gift recipient. Nothing needs to be returned by post and there is no cancellation fee. Do not use the card after giving notice and inform any recipient.
If the card has already been used in full or in part, contact us so we can review the purchase and redemption. Your statutory rights remain unaffected.
